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    TMS Subservicing

    The End of
    Sub-par Servicing

    You know it, and we know it: there’s a lot of less-than-stellar subservicers out there. If you’ve actually dealt with some of them, this is going to seem like customer service on steroids. Here it’s all about building relationships and doing what we do best: help Grow Happiness.

    IT'S SIMPLE MATH

    Great People + Great Technology

    With TMS, you’re treated to the perfect combination of best-in-class professionals with best-in-class service. We set a high bar for both, and straying from that would just make us like everybody else. So we don’t.

    THE NUMBERS SPEAK FOR THEMSELVES

    So what does a good customer experience look like, you ask?

    GREAT QUOTES (IN ADDITION TO THE FINANCIAL KIND)

    TMS IS DIFFERENT

    TMS is different than the other subservicers I’ve worked with. They are more collaborative. They understand the Summit Funding Way of treating our clients. For us, just having that continuity of high touch and high level of customer service is really important. It’s a big reason we chose TMS.

    TMS is different than the other subservicers I’ve worked with. They are more collaborative. They understand the Summit Funding Way of treating our...TMS is different than the other subservicers I’ve worked with. They are more collaborative. They understand the Summit Funding Way of treating our clients. For us, just having that continuity of high touch and high level of customer service is really important. It’s a big reason we chose TMS.

    — Mary Bolar, Summit Funding at Director of Mortgage Servicing
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    — Mary Bolar, Summit Funding at Director
    of Mortgage Servicing

    WHY COMPLICATE THINGS?

    One point of contact.

    Too good.

    So many of our competitors think parading a bunch of people in front of you, and giving you all their contact info, is a way to show how they’ve got you covered from every angle. That’s all well and good, but if you have to call 25 people to get to the answer you need, that’s a hassle. With us, one call to your main point person gets the job done.

    So many of our competitors think parading a bunch of people in front of you, and giving you all their contact info, is a way to show how they’ve got you...So many of our competitors think parading a bunch of people in front of you, and giving you all their contact info, is a way to show how they’ve got you covered from every angle. That’s all well and good, but if you have to call 25 people to get to the answer you need, that’s a hassle. With us, one call to your main point person gets the job done.

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    Become a partner

    LET'S TALK TECH

    What's SIME?

    High tech to go with the high touch.

    SIME is our spectacular web-based servicing platform. It’s an acronym for Servicing Intelligence Made Easy, and it really is what it stands for. SIME makes life so much easier for everyone who touches it. It provides full transparency into your loan portfolio while providing tools for oversight that you can rely on. Watch our video to get a quick overview.

    SIME is our spectacular web-based servicing platform. It’s an acronym for Servicing Intelligence Made Easy, and it really is what it stands for. SIME...SIME is our spectacular web-based servicing platform. It’s an acronym for Servicing Intelligence Made Easy, and it really is what it stands for. SIME makes life so much easier for everyone who touches it. It provides full transparency into your loan portfolio while providing tools for oversight that you can rely on. Watch our video to get a quick overview.

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    HOW DO WE STACK UP?

    Delivering Total

    Home Servicing

    Let’s take a look at what we look like against other subservicers. Hint: pretty darn good. With Total Home Servicing, we are committed to cultivating a relationship with homeowners that lasts for the life of their loan. Because when it comes right down to it, it’s about homes, and the people in them.

    Let’s take a look at what we look like against other subservicers. Hint: pretty darn good. With Total Home Servicing, we are committed to cultivating a...Let’s take a look at what we look like against other subservicers. Hint: pretty darn good. With Total Home Servicing, we are committed to cultivating a relationship with homeowners that lasts for the life of their loan. Because when it comes right down to it, it’s about homes, and the people in them.

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    Take the Subservicer Health Check

    We've developed this quick Subservicer Health Check so you can see if you're getting all you should from your subservicer. Take it today and call us in the morning.

    DOWNLOAD HEALTH CHECKLIST PDF 1.2MB

    Can this be any easier?

    Onboardacious

    And the 7 easy steps it takes to get you to describe
    our onboarding experience that way

    You know that tangled up mess and headache associated with the whole
    onboarding process? Doesn’t happen here. SIME makes it a breeze, so we
    can get right down to growing happiness for your homeowners.

    Step 1
    You’ll provide us with an intake form with the portfolio summary, and we’ll provide an itemized fee sheet
    Step 2
    You’ll review our contract and redline as applicable
    Step 3
    We execute your contract and work with you to establish a transfer date
    Step 4
    We’ll work with your current servicer to obtain images and data
    Step 5
    You’ll submit transfer for agency approval
    Step 6
    Agency approval is received
    Step 7
    PLS artifacts are sent to you for approval, including: Borrower portal, Statements, Servicing Transfer Letter

    Blockchain technology

    Your Data is 100% Safe & Secure With Us

    In this day and age, it’s all about security. And, believe us, with the kind of
    data we have, we’re all about security. We do it through blockchain
    technology. We could go into a lot of micro-detail on it, but in simplest
    terms, it’s blocks of data that are managed by a series of computers not
    owned by any one entity; but bound to each other using cryptographic
    principles. Trust us, it’s security to the nth degree.

    Partner with us

    We would love to discuss teaming up for all your sub servicing needs. It's easy, just fill out the form below.

    We would love to discuss teaming up for all your sub servicing needs. It's easy, just click the button below.

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